Exclude irrelevant mentions by refining Boolean search filters based on recurring false positives.
Over time, you may notice recurring irrelevant mentions cluttering the dashboard — for example, mentions of an unrelated company with a similar name, or posts in a language you don't need to monitor.
Refining Boolean filters excludes these false positives, making the dashboard more useful and reducing noise for the team.
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Navigate to the Mentions section and review the last 100 mentions for your brand keyword.
Identify any recurring irrelevant source or context — e.g. an unrelated company with a similar name, or mentions in languages you don't need.
Go to Settings and open the Boolean filter configuration for your keyword.
Add an exclusion term to the Boolean search (e.g. -"Unrelated Company Name") to filter out the irrelevant mentions.
Save the filter and monitor the next few days to confirm the noise has been reduced.
Scenario: [Your organization] monitors the keyword "[Brand Name]" but notices recurring mentions of an unrelated company with a similar name. 1. Review the last 100 mentions and identify posts about the unrelated company — none relevant to your monitoring goals. 2. Go to Settings → Boolean filter configuration for "[Brand Name]." 3. Add the exclusion term: -"[Unrelated Company Name]" 4. Save the filter. 5. Over the next few days, check the Mentions feed to confirm that posts about the unrelated company no longer appear. Result: The dashboard now surfaces only mentions relevant to your brand, reducing manual triage time.
Review the last 100 mentions for keyword [Brand Name]. Identify any recurring irrelevant source or context (e.g. an unrelated company with a similar name) and add an exclusion term to the Boolean search to filter these out going forward.
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